25/03/2026
Do smart hotels really turn technology into sustainable value? A conversation with Valerio Veglio and Cecilia Bartaloni
As hospitality firms accelerate digital transformation, “smart hotel” solutions (ranging from connected rooms to automated service interfaces) are increasingly positioned to enhance the guest experience while […]
19/03/2026
Sales enablement as a strategic capability. A conversation with Shubhendra Singh Parihar and Ankit Mehrotra
Sales enablement is no longer a buzzword confined to software vendors or training departments. It has become a central strategic concern for firms operating in increasingly […]
06/02/2026
Understanding brand confusion. A conversation with Chiara Mauri, Marco Pichierri, and Martina Gurioli
Consumers face crowded shelves every day under cognitive load and time pressure; in this context, the risk of brand confusion has never been higher. Brand confusion […]
06/02/2026
What does phygital mean? A conversation with Luca Corinaldesi
Across industries, customer experience has become inseparable from orchestrating hybrid journeys, in which physical environments, human interactions, and digital interfaces mutually shape value creation. What many […]
02/01/2026
AI marketing risks: evidence and what managers should do next. A chat with Giacomo Zatini
Artificial Intelligence (AI) is now embedded in nearly every corner of marketing, from predictive analytics to content creation, automation, hyper-personalization, and customer experience design. However, beneath […]
06/11/2025
Does the end justify the means? Emotional appeals in charity advertising under the microscope. A conversation with Sofia Pansoni and Giacomo Gistri
In the crowded and emotionally charged world of charity, one enduring question looms large: which emotions truly move people to donate? And at what cost? In […]
06/11/2025
Rethinking fashion consumption in emerging markets through social practice theory. A conversation with Abraham Yeboah, Ofosu Agyekum, Vida Owusu-Prempeh & Ebenezer Kwame Addae
What drives young adults’ fashion consumption in emerging markets? And how can sustainability become part of their everyday lives? In their recently published article in the […]
02/10/2025
What we wear may change the way we shop. A conversation with Hao Liu
The psychological effects of clothing extend far beyond personal style. In a recent article published in the Italian Journal of Marketing, “Clothes make the man: the […]
02/10/2025
How healthy are you? Understanding healthy food consumer segments: how psychology shapes eating behavior. A conversation with Anna Boncompagni
Why do some people voluntarily adopt healthy eating, while others remain indifferent, even as awareness of health and sustainability grows? And how can marketers operating in […]
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